SalesForce Training by Experts

;

Our Training Process

SalesForce - Syllabus, Fees & Duration


1. Introduction to Salesforce CRM

  • Overview of CRM and its importance in businesses
  • Introduction to Salesforce ecosystem
    • Sales Cloud
    • Service Cloud
    • Marketing Cloud
    • Commerce Cloud
  • Editions and Licensing in Salesforce
  • Key Terminologies in Salesforce

2. Salesforce Basics and Navigation

  • Understanding the Salesforce user interface (UI)
  • Salesforce Apps and AppExchange
  • Tabs, Objects, Records, and Fields
  • Setup and Configuration: Basics
  • Creating and managing list views

3. Salesforce Data Model and Management

  • Data Models: Standard vs. Custom Objects
  • Fields: Standard and Custom Fields
  • Relationships in Salesforce:
    • Master-Detail Relationship
    • Lookup Relationship
    • Many-to-Many Relationship
  • Data Import and Export
    • Data Loader
    • Import Wizard
  • Data Validation and Rules
    • Validation Rules
    • Required Fields

4. Salesforce Security and Access

  • User Management
    • Creating and managing users
    • Profiles and Permission Sets
  • Role Hierarchies
  • Organization-Wide Defaults (OWD)
  • Sharing Rules and Manual Sharing
  • Field-Level Security
  • Login IP Ranges and Session Settings

5. Business Process Automation

  • Workflow Rules
  • Process Builder
  • Approval Processes
  • Email Alerts and Templates
  • Escalation and Assignment Rules

6. Salesforce Lightning Experience

  • Overview of Salesforce Lightning
  • Transition from Classic to Lightning
  • Lightning App Builder
    • Creating and customizing pages
    • Components and utilities
  • Lightning Flow (Flow Builder)
    • Types of Flows
    • Flow vs. Process Builder

7. Reports and Dashboards

  • Creating and customizing Reports
    • Tabular, Summary, Matrix, and Joined Reports
  • Report Filters and Formulas
  • Dashboards:
    • Dashboard Components
    • Dynamic Dashboards
  • Scheduling and Exporting Reports

8. Sales and Service Cloud

Sales Cloud:

  • Lead Management
    • Lead Conversion Process
  • Opportunity Management
    • Stages, Forecasting, and Pipeline
  • Products, Price Books, and Quotes

Service Cloud:

  • Case Management
    • Creating and resolving cases
    • Case Assignment Rules
  • Knowledge Base Management
  • Entitlements and Milestones
  • Service Console

9. Integration and AppExchange

  • Introduction to Salesforce Integrations
    • REST and SOAP APIs
    • Integration with third-party tools (e.g., Outlook, Gmail, Slack)
  • Introduction to AppExchange
    • Installing and managing apps
    • Popular AppExchange tools

10. Salesforce Development Basics

  • Overview of Salesforce Development
  • Introduction to Apex
    • Apex Triggers
    • Apex Classes
  • Visualforce Basics
  • Introduction to Lightning Web Components (LWCs)

11. Salesforce Deployment and Sandbox Management

  • Types of Sandboxes
  • Change Sets
  • Deployment Best Practices
  • Version Control with Git and other tools

12. Industry-Specific Use Cases

  • Salesforce for Retail
  • Salesforce for Healthcare
  • Salesforce for Financial Services

13. Certification Guidance

  • Overview of Salesforce Certifications
    • Salesforce Administrator
    • Salesforce Platform App Builder
    • Salesforce Developer
    • Salesforce Architect
  • Exam Tips and Preparation

14. Advanced Topics (Optional)

  • Salesforce Einstein (AI features)
  • Salesforce Marketing Cloud Overview
  • Advanced Security (Shield)
  • Advanced Analytics (Tableau CRM)

Download Syllabus - SalesForce
This syllabus is not final and can be customized as per needs/updates
 
10000+
20+
50+
25+

SalesForce Jobs in Boston

Enjoy the demand

Find jobs related to SalesForce in search engines (Google, Bing, Yahoo) and recruitment websites (monsterindia, placementindia, naukri, jobsNEAR.in, indeed.co.in, shine.com etc.) based in Boston, chennai and europe countries. You can find many jobs for freshers related to the job positions in Boston.

  • Salesforce Administrator
  • Salesforce Developer
  • Salesforce Consultant
  • CRM Manager
  • Sales Operations Specialist
  • Marketing Automation Specialist
  • Data Analyst
  • Customer Success Manager
  • Technical Architect
  • Project Manager

SalesForce Internship/Course Details

SalesForce internship jobs in Boston
SalesForce Transform your career and business operations with our in-depth Salesforce CRM Training Course. Designed for professionals, administrators, and anyone looking to master Salesforce, this course provides the skills and knowledge necessary to effectively manage customer relationships and optimize business processes. .

Meet a Few of our Industry Experts 🚀 Your Pathway to IT Career

Sandrakrishnan

Mobile: +91 9895490866
Location: Ernakulam , Online (Boston)
Qualification: Mca

Experience: 2 year experience in technical support executive at transight system pvtltd at kinfra 4month experience in junior developer   more..

Seema

Mobile: +91 91884 77559
Location: Rajasthan, Online (Boston)
Qualification: Bachelor of arts

Experience: I completed my web design and development course in this year and I have good knowledge of HTML CSS javascript  more..

Vishal

Mobile: +91 91884 77559
Location: hyderabad, Online (Boston)
Qualification: graduate

Experience: python Mysql Django Pandas Numpy Matplotlib   more..

Sidharth

Mobile: +91 9895490866
Location: Kozhikode, Online (Boston)
Qualification: B tech

Experience: Manual testing Good in test case writing Well knowledge in integration and regression testing Java basics  more..

Harshal

Mobile: +91 94975 90866
Location: Gujarat, Online (Boston)
Qualification: MASTER OF COMPUTER APPLICATIONS

Experience: Senior android developer  more..

Krishna

Mobile: +91 8301010866
Location: Gujarat, Online (Boston)
Qualification: MCA

Experience: Five years of experience in Odoo development including creating developing and deploying Odoo solutions for various customer bases capable of  more..

Sai

Mobile: +91 9895490866
Location: Telangana, Online (Boston)
Qualification: B.tech (C.S.E)

Experience: Experience In Training students one to one and also group Experience in Training students on real time projects for WordPress  more..

Tanu

Mobile: +91 91884 77559
Location: Uttar Pradesh, Online (Boston)
Qualification: B.Tech

Experience: As a Junior Android Developer at Waterwala Labs Pvt Ltd I specialize in implementing the Model-View-ViewModel (MVVM) architecture and modern  more..

Amala

Mobile: +91 91884 77559
Location: Kochi, Online (Boston)
Qualification: Btech Civil

Experience: Manual testing SQL Java Selenium Web application testing JMeter Postman Performance testing JIRA Git API testing  more..

Deepika

Mobile: +91 89210 61945
Location: Erode, Tamilnadu, Online (Boston)
Qualification: Bba and currently I done with Ai with python course

Experience: Web developer  more..

neethu

Mobile: +91 94975 90866
Location: Thrissur, Online (Boston)
Qualification: MCA

Experience: Myself Neethu a freelance web developer and trainer with 5 years of experience and ready to take online classes in  more..

dharini

Mobile: +91 8301010866
Location: Maharashtra, Online (Boston)
Qualification: b.des

Experience: experience - 2 years skills - ux design visual design information architecture figma prototyping wireframes user personas user experience  more..

Visal

Mobile: +91 91884 77559
Location: Kerala, Online (Boston)
Qualification: BSc Computer Science

Experience: Experienced in Software testing from Cognizant Technology Solutions Has skills in Manual testing design and execution Selenium automation based on  more..

jiji

Mobile: +91 8301010866
Location: Kerala, Online (Boston)
Qualification: Bcom

Experience: Machine learining data analysis data visualization data modeling python Aws mysql  more..

Hardik

Mobile: +91 9895490866
Location: Bundi, Online (Boston)
Qualification: BE-CSE

Experience: Web developer C++ data visualization agile  more..

Ekta

Mobile: +91 91884 77559
Location: Rajasthan, Online (Boston)
Qualification: Bachelor of Computer Application

Experience: I am a fresher and I don't have any experience in any field but I did internship in data engineering  more..

AVISHEK

Mobile: +91 91884 77559
Location: North 24 Parganas, Online (Boston)
Qualification: Graduate

Experience: 20 years experience in magazine page design  more..

Mohammad

Mobile: +91 91884 77559
Location: Karnataka, Online (Boston)
Qualification: BCA

Experience: Android development MVVM Retrofit Room Dagger-hilt Jetpack component Kotlin Java  more..

Success Stories

The enviable salary packages and track record of our previous students are the proof of our excellence. Please go through our students' reviews about our training methods and faculty and compare it to the recorded video classes that most of the other institutes offer. See for yourself how TechnoMaster is truly unique.

Photos of Training / Internships

Internship/projects in boston
Internship/projects in boston
Internship/projects in boston
Internship/projects in boston
Internship/projects in boston
Internship/projects in boston
Internship/projects in boston
Internship/projects in boston
Internship/projects in boston
Internship/projects in boston
Internship/projects in boston
Internship/projects in boston

Trained more than 10000+ students who trust Nestsoft TechnoMaster

Get Your Personal Trainer