Microsoft Dynamics 365 Training by Experts
Our Training Process

Microsoft Dynamics 365 - Syllabus, Fees & Duration
1. Syllabus Overview
Basic Modules
- Introduction to Dynamics 365:- Overview of Dynamics 365 CRM and ERP applications.
- Cloud architecture and deployment models.
 
- Core CRM Functionalities:- Lead and opportunity management.
- Sales process automation.
- Customer service and case management.
 
- Core ERP Functionalities:- Financial management.
- Supply chain and inventory management.
- Basic reporting and analytics.
 
Intermediate Modules
- Customization and Configuration:
- Managing entities, fields, and forms.
- Creating workflows, business rules, and process flows.
- Role-based security settings.
 
- Integration and Data Management:- Data import/export.
- Integrating Dynamics 365 with Power Platform (Power BI, Power Apps).
- API integration basics.
 
- Marketing Module:
- Campaign management.
- Customer segmentation and targeting.
- Insights and analytics.
 
Advanced Modules
- Advanced Analytics and AI:- Using AI Builder for insights.
- Predictive analytics with customer data.
 
- Advanced ERP Functionalities:- Budgeting and financial forecasting.
- Advanced supply chain management.
 
- Custom Development:
- Scripting using JavaScript and C#.
- Plugin development and custom workflow activities.
- Extending functionality with Azure services.
 
This syllabus is not final and can be customized as per needs/updates
 
			
													
												 
							

 
								 Ideal for professionals seeking expertise in Dynamics 365 implementation and customization. . Explore Microsoft Dynamics 365, a powerful cloud-based platform for business operations.  Learn to manage customer relationships, streamline processes, and drive data-driven decisions.  This course covers CRM, ERP, analytics, and automation tools to enhance productivity and align with business goals.
							
			 Ideal for professionals seeking expertise in Dynamics 365 implementation and customization. . Explore Microsoft Dynamics 365, a powerful cloud-based platform for business operations.  Learn to manage customer relationships, streamline processes, and drive data-driven decisions.  This course covers CRM, ERP, analytics, and automation tools to enhance productivity and align with business goals. 									
									 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
									
									
									
								 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
												 
                                                    
                                               
                                         
                                                    
                                               
                                         
                                                    
                                               
                                         
                                                    
                                               
                                         
                                                    
                                               
                                         
                                                    
                                               
                                         
                                                    
                                               
                                         
                                                    
                                               
                                         
                                                    
                                               
                                         
                                                    
                                               
                                         
                                                    
                                               
                                        